Frequently Asked Questions & Answers:
Q: Can I install the product myself?
A: Yes. We have included a user manual with complete installation instructions. We will also waive the installation fee.
Q: Is the warranty still valid if I install the product myself?
A: Yes. The warranty is still valid if the product has been proven to be defective and not due to installation error.
Q: Is Kiloenergy International's motion sensor waterproof?
A: No. Like most electrical appliances, our motion sensor is not waterproof. As such, we advise our customers to only install them indoors and away from water prone areas.
Q: Can animals or pets at home trigger the motion sensor?
A: No. It is highly remote as our motion sensor is tuned to detect people-sized movements.
Q: Is Kilosaver compliant to SCDF's requirements for emergency lighting system?
A: Kilosaver is compliant to SDCF's standards. Depending on the circuitry of the emergency lighting system, Kilosaver can be installed to comply to SCDF's requirements. Kindly contact us for more details.